Refund policy

Because our products are food and safety matters, we don’t accept returns of opened items.

If something isn’t right with your order, we’re here to help.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 7 days of delivery and we’ll make it right with a replacement or refund.

Please include:

• Your order number

• Photos of the product and packaging

Taste or Satisfaction

We want you to love what you ordered.

If you’re unhappy with the taste or experience, contact us within 14 days of delivery and we’ll work with you to resolve it. In most cases, this will be a refund or store credit.

Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns of:

• Opened food products

• Used or partially consumed items

Refund Timing

If approved, refunds are issued to the original payment method and typically appear within 3–10 business days depending on your bank.